Vulnerability Alerts Procedure

Vulnerability Alerts Procedure

The objective of the Vulnerability Alerts Procedure is to describe the vulnerability alerts process, which sets a consistent approach for the distribution, evaluation and follow-up of vulnerability alerts regarding Information Systems within IT environment.

Incident Management Procedure

Incident Management Procedure

The primary goal of the Incident Management process is to restore normal service operation as quickly as possible and minimize the adverse impact on business operations, thus ensuring that the best possible levels of service quality and availability are maintained.