The Change Management Policy covers changes to the computing environments pertaining to business applications, infrastructure and infrastructure-supporting software (includes both base and configuration changes) for purchased and custom software.
The objective of the Change Management Policy is to ensure the integrity and availability of Company’s information and to prevent damages from uncontrolled changes to all IT and physical infrastructure services that support Company’s finance, marketing, customer operations, human resource and billing systems.
The objective of the Change Management Policy is to manage changes in a rational and predictable manner so that staff and clients can plan accordingly.
The objective of the Change Management and Testing Procedure is to define the approach and overall framework for software developments and the way they are implemented within the Company.
The objective of Application Testing Procedure is to define a test approach that will ensure the adequate testing of the System modifications.
