Operations Management

The purpose of this Business Continuity Plan Procedure is to provide an effective, fit-for-purpose, predefined and documented framework and process to enable the Business Continuity Management of the Company’s Mission…

Adequate Capacity Management Policy must be defined and implemented at the Company, in order to be possible to correctly monitor the performance of the existing or future Company systems, to…

The main purpose of this document is to establish and document a coordinated plan designed for the Company to respond to crises and to limit intensity, manage and control negative…

The primary purpose of the Data Backup Procedure is to recover data as a reaction to data loss, be it by data deletion or corrupted data.

The main objective of the Data Backup Procedure is to describe the processes and controls implemented by the Company in order to ensure the availability of its systems and data.

The objective of the Equipment Hardening Procedure is to ensure that the equipment used by the Company are addressed by an equipment hardening process for securing and consequently protecting the…

The main objective of the Firewalls Administration Procedure is to provide clear rules and guidelines for the design, operation and support of firewalls within Company.

This document highlights the standard requirements for Information Security Incident Handling within the Company.

The primary goal of the Incident Management process is to restore normal service operation as quickly as possible and minimize the adverse impact on business operations, thus ensuring that the…